APA Style

Kasmir, kasmir. (2018). Customer Services Excellent: Teori dan Praktik (Ed.1 Cet.2). Depok: Rajawali Pers.

Chicago Style

Kasmir, kasmir. Customer Services Excellent: Teori dan Praktik. Ed.1 Cet.2 Depok: Rajawali Pers, 2018. Text.

MLA Style

Kasmir, kasmir. Customer Services Excellent: Teori dan Praktik. Ed.1 Cet.2 Depok: Rajawali Pers, 2018. Text.

Turabian Style

Kasmir, kasmir. Customer Services Excellent: Teori dan Praktik. Ed.1 Cet.2 Depok: Rajawali Pers, 2018. Print.